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Customer Service

Shipping & Delivery
We contacted many shipping companies and choose best among them to delivery goods within promised time. Our shipment is all over in Pakistan. Some areas are not covered by our shipping company as because of either Law and Order situation or unreachable destinations.
Privacy & Security
Your personnel data kept privately and we do not share it with any organization.
Returns & Replacements
Though we dispatch order after deep reconcilation but if you still get non working product you must contact us immediately within a day of delivery. You need to capture video explaining non functional area and send it to us we will do our best to replace your product. Pleaes be advised you will be responsible for shipment charges. Furthermore, there is no warranty for any products as because of the nature of items.
If consignment returned for any reasons, actual shipment charges + 150 Rs return charge will be applied on next order. We use third party courier and this deduction amount goes to them.
Ordering
Ordering from our website is simplest. We offer easy payment methods including Cash On Delivery, Bank Transfer either online or cash deposit (Checks can also be deposited but we will delivery goods once payment confirmed), Easy Paisa and Mobi Cash. Visa payment is not yet supported. You can also collect your order from Karachi office without any extra charges.
Payment, Pricing & Promotions
As described above, there are easy payment methods while shopping from our website. We have direct contact with manufacturer and Pakistan customs. We have very low profit margin hence provide best price. We offer promotions time to time and if you are subscriber of our newsletter you get promotional emails. You may also like our page on facebook to get latest promotions. Be updated, like our page on facebook www.facebook.com/pakrcmart
Viewing Orders
We suggest you to please register to our website, which enables you to see your previous orders, we also offer special discounts to our customers who have been purchasing from our website.
Updating Account Information
You can update your account information from website if needed. To update your account information Click on Log In link from top right pane, provide your email and password and click on Login button. You will now see "My Dashboard", here you can update your account information by clicking on Edit link.
Order fulfillment
We have RIGHTS to dishonor any orders from any customer with certain reasons or even without any reasons.